The case brings together daily operations and planned change on a high-availability platform. Technical coordination aims to preserve stability while evolution work is carried out.
The challenge
A visible portal and integration bus had to remain available while connecting applications and evolving. Performance, stability and operational knowledge were central concerns.
The solution
Administration, support, tuning and migration activities were coordinated across the portal and middleware components. Knowledge transfer to the technical team was included in the evolution process.
Case contributions
- Support and modernization considered throughout the platform lifecycle.
- Coordination across portal, middleware and integrated applications.
- Knowledge transfer associated with operational changes.
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