The portal centralizes interaction around documents that require controlled delivery. Audit and secure operations are part of the functional design, providing evidence of use.
The challenge
Manual or weakly controlled report delivery limited self-service and made it difficult to know who had viewed or downloaded information. The process required document protection and clear responsibilities for data and backups.
The solution
A web portal was built with authentication and permissions to publish and access reports. The design incorporated access and download records, reporting and operational considerations for production deployment.
Case contributions
- Document delivery enabled through a self-service channel.
- Access control and traceability considered for report views and downloads.
- Operational and backup responsibilities included in the transition.
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