The design treats confidentiality and restricted access as core requirements. Mobile capabilities and report generation are integrated into the workflow to reduce information silos and rework.
Digital management of security studies and investigations
Investigation and verification workflows with evidence, actor and report delivery controls.
The challenge
Visits, references, evidence and reports were managed through dispersed manual activities. The process handled sensitive information and required coordination across several actors and channels.
The solution
The investigation lifecycle was digitized with mobile capture, API integration, structured storage and access controls. The solution organizes evidence, report generation and traceability across process stages.
Case contributions
- Information and evidence organized within a controlled digital workflow.
- Traceability incorporated for actors, documents and process stages.
- Reusable pattern for verification, recruitment, insurance and investigations.
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